Privacy Policy

Introduction

This Privacy Policy describes how OpsAssist, Inc. (“OpsAssist,” “we,” “us,” or “our”) handles personal information that we collect through the following channels and as otherwise described in this Privacy Policy:

  • Our websites and other digital properties that link to this Privacy Policy (collectively, the “Site”);
  • Our marketing activities; and
  • Our social media accounts and platforms.

Personal Information We Collect

Information You Provide to Us

Personal information you may provide to us through the Site or otherwise includes:

  • Contact data: First and last name, email address, billing and mailing addresses, and phone number.
  • Profile data: Username, password, and other information such as photograph, interests, and preferences.
  • Communications: When you contact us with questions, feedback, or otherwise.
  • Research data: Survey responses if you participate in our research activities.
  • Transactional data: Information needed to complete your orders, such as credit card details and purchase history.
  • Marketing data: Preferences for receiving marketing communications and interactions with our messages.
  • Content data: Any content you post or upload, such as reviews or comments.

Third-Party Sources

We may combine personal information we receive from you with information obtained from other sources, such as:

  • Public sources: Social media platforms.
  • Business partners: Joint marketing partners and event co-sponsors.
  • Your organization: If your employer provides your information to facilitate an account on our Site.

Automatic Data Collection

We, our service providers, and our business partners may automatically log information about you, such as:

  • Device data: Operating system, browser type, screen resolution, IP address, and general location.
  • Online activity data: Pages viewed, time spent, navigation paths, access times, and duration.

Cookies and Similar Technologies

We use:

  • Cookies: To store information and enable functionality.
  • Locally stored objects: For storing larger amounts of data.
  • Web beacons: To track access and engagement.

How We Use Your Personal Information

We use your personal information for the following purposes:

Site Delivery

  • Provide, operate, and improve the Site.
  • Maintain your user profile.
  • Enable security features.
  • Communicate updates and security alerts.
  • Personalize your experience.
  • Provide customer support.

Research and Development

We may analyze and improve the Site and create anonymized data for business purposes.

Marketing and Advertising

We may:

  • Send direct marketing communications.
  • Use third-party advertising partners for interest-based advertising.
  • Publish testimonials with user consent.

Compliance and Protection

We may use your information to:

  • Comply with laws and legal requests.
  • Protect rights, safety, and security.
  • Audit internal processes.
  • Enforce terms and prevent fraud.

How We Share Your Personal Information

We may share your personal information with:

  • Affiliates: For purposes consistent with this Privacy Policy.
  • Service providers: Companies providing IT, hosting, CRM, marketing, analytics, and support.
  • Business partners: Event co-sponsors and joint marketing partners.
  • Advertising partners: To display relevant ads.
  • Other users and the public: Publicly visible content.
  • Professional advisors: Lawyers, auditors, and insurers.
  • Authorities and others: Law enforcement and government authorities as required.
  • Business transferees: In case of mergers, acquisitions, or reorganizations.

Your Choices

Access or Update Your Information

If you have an account, you may review and update your information by logging in.

Opt-Out of Marketing Communications

You can opt out of marketing emails by following the unsubscribe instructions or contacting us.

Cookies

You can manage cookies through browser settings. Learn more at www.allaboutcookies.org.

Advertising Choices

You can limit interest-based ads by:

  • Blocking third-party cookies in your browser.
  • Using privacy-focused browsers or ad-blocking plugins.
  • Adjusting platform settings on Google, Facebook, Twitter, and LinkedIn.
  • Using industry opt-out tools (NAI, DAA, AppChoices).

Do Not Track

We do not respond to “Do Not Track” signals.

Declining to Provide Information

Some services may not be available if required information is not provided.

Third-Party Platforms

If you connect via social media (e.g., Facebook), you can manage permissions in your account settings.

Other Sites and Services

We are not responsible for third-party websites, applications, or services linked to our Site.

Security

We use technical and organizational measures to protect your data, but security risks exist in all internet technologies.

International Data Transfer

Your information may be transferred to the United States or other countries with different privacy laws.

Children

The Site is not intended for children under 18. If we collect information from a child without consent, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy. The “Last Updated” date reflects the latest revision.

How to Contact Us

You can contact us at: